Animal Jam Testimonial: CleanSpeak Features

Sean Bryant

Inversoft takes pride in developing solutions that compliment the goals of clients and their online engagement, including some of the most popular virtual worlds and online communities. From consistent collaboration with clients, Inversoft continues to learn, grow, and provide the world’s premiere chat filtering and moderation solution.

Animal Jam CleanSpeak Features

An important attribute for any chat filtering tool is a clean and easy to use management interface. Established community manager, Joi Podgorny of National Geographic’s Animal Jam shares what features to look for in an online community filtering and management solution.

“Obviously you need the list of words or details that need to be filtered, address, email, swear words, but then the children have a way of changing the words to get past the filter. I really love …”

 

Watch the video below to learn more!

 

 

 

 

 

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Animal Jam

Pokemon Testimonial: CleanSpeak Attributes

Sean Bryant

CleanSpeak Attributes

Inversoft takes pride in developing solutions that compliment the goals of clients and their online engagement, including some of the most popular virtual worlds and online communities. From consistent collaboration with clients, Inversoft continues to learn, grow, and provide the world’s premiere chat filtering and moderation solution.

Last month Inversoft shared a testimonial from Pokemon. Lead community manager, Mike Liesik, shared his insights on how CleanSpeak helps drive online engagement. Although his time was limited, we were lucky enough to get a wealth of feedback from him.

This week we drill down into CleanSpeak attributes that are particularly helpful for Pokemon to manage its online community. Learn the importance of making filter list updates in real-time and being able to quickly review chat conversations in context. Check out the video for details and contact us to learn what features might be most relevant for your community!

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Pokemon

Animal Jam CleanSpeak Testimonial

Sean Bryant

Animal Jam Testimonial

Inversoft prides itself on its ability to create and produce a solution that has helped and continues to satisfy those who use it to drive online engagement. We have the joy of working with some of the most popular virtual worlds and online communities. It’s because of them we continue to learn, grow, and provide the world’s premiere chat filtering and moderation solution.

Director of online engagement for National Geographic’s Animal Jam, Joi Podgorny, engages and grows with her community everyday. It’s no surprise that Animal Jam’s extensive online playground for kids needs a technology that is quick, reliable and flexible. Not merely to safeguard its users, but to allow features like safe or dictionary chat, allowing kids to express themselves more openly without the worries of  unwanted content.

“We needed to have a strong filter tool that would be the very first line of defense as well as be COPPA compliant. I have a very high maintenance way I like to manage my filter and CleanSpeak is the only chat filtering tool that allows me to manage it at that level.”

  ~  Joi Podgorny  | Director of Community Engagement

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Animal Jam

Pokemon CleanSpeak Testimonial

Sean Bryant

Pokemon CleanSpeak Testimonial

Inversoft prides itself on its ability to create and produce a solution that has helped and continues to satisfy those who use it to drive online engagement. We have  the joy of working with some of the most popular virtual worlds and online communities. It’s because of them we continue to learn, grow, and provide the world’s premiere chat filtering and moderation solution.

One of Pokemon’s leading community managers, Mike Liesik, works with hundreds of thousands of users everyday. His ability to interact, engage and manage Pokemon’s community is without a doubt a demanding role. CleanSpeak’s customizability allows Liesik to create the parameters and workflows his team needs to efficiently manage and moderate one of the world’s largest online communities.

“Having the CleanSpeak admin interface certainly helps bring major issues to light immediately. Allowing the staff to be more efficient and effective in reviewing, escalating, and actioning users… The flexibility allows Pokemon to catch false positives quickly so our customers are not getting muted or banned  for no reason”

~ Mike Liesik | Pokemon Community Manager

 

 

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Pokemon