App Store Rejection, What Now? 

Kelly Strain

app store

 

The App Store is a developer’s best friend, until your app is rejected.  (Are you suffering from App Store Rejection? You aren’t alone – watch this humorous video.) 

App Store Guidelines

“We will reject Apps for any content or behavior that we believe is over the line. What line, you ask? Well, as a Supreme Court Justice once said, “I’ll know it when I see it”. And we think that you will also know it when you cross it.”

(App Store Review Guidelines)

If you are a developer looking to get your app into the Apple App Store/Google Play Store you may be surprised to know that there are specific guidelines for applications with user generated content (e.g. chat, images/video, real-time news feed, links to outside articles or enabled comments). In short, Apple and Google guidelines require a profanity filter and moderation tool to successfully publish your app.

app-store-logo

Apple App Store

A method for filtering objectionable material from being posted to the app

A mechanism to report offensive content and timely respond to concerns

The ability to block abusive users from the service

google-play-logoGoogle Play Store

Protection against threats, harassment, or bullying, particularly toward minors

Implement a user-friendly system for reporting abuse that effectively removes content

Remove or block abusive users of your service

 

Apple and Google have a strong reputation for maintaining high standards for what they allow into their app stores. This standard extends to how you’re able to respond and manage content created by your users within your app. Attempting to meet this requirement can be cumbersome and possibly cost prohibitive. At Inversoft, we’re making software for developers. We believe that developers should focus on their core competency. Filtering content is a detail that you don’t need to tackle on your own.

CleanSpeak Solves This Problem, Fast 

CleanSpeak will help you get in the App/Play Store – and stay there.

  • Automated Filtering – CleanSpeak’s advanced text filter can automatically remove objectionable content, profanity, racial slurs and abuse.
  • User Reporting – App users can flag content and/or report user abuse. The content can then be effectively removed pending review
  • User Discipline – Automatically or manually action users (e.g., mute, block, suspend) for repeated inappropriate behavior in just one click.
  • Scalable – CleanSpeak is highly scalable. You can filter 10,000+ messages per second on a single server. If your app is an overnight success (think PokemonGo), we can support it.

 

Get in the App Store once and for all. START YOUR FREE TRIAL TODAY.